How to Choose an Auto Repair Shop

Maryland and the D.C. metro area offer many auto repair shops. Among so many options, how can you choose the best one for your vehicle? Here are some tips about what qualities and characteristics make a good auto repair shop great.

According to the Federal Trade Commission (FTC), one indicator of quality is ASE certification. The FTC website says: “Look for shops that display various certifications — like an Automotive Service Excellence seal. Certification indicates that some or all of the technicians meet basic standards of knowledge and competence in specific technical areas.” ASE certification is the gold standard of the auto repair industry.

Another important factor in choosing an auto repair shop is whether the shop will honor your vehicle’s warranty. There’s no sense in paying to repair or replace a part when it’s covered by a warranty.

Professionalism and honesty is another huge factor. While most auto repair shops are trustworthy, some are not. But how can you figure out beforehand whether a shop is worthy of your trust? The ASE website offers this advice: “Professionally run establishments will have a courteous, helpful staff. The manager, service writer, or technician should be willing to answer your questions thoroughly.”

At Bruce Lee Auto Services, we urge you to do your due diligence in choosing an auto repair shop. We have always based our business on trustworthiness and high-quality services. Also, we honor your warranties and stay up to date on modern techniques. Ask us how our ASE-certified technicians can help ensure that your car or truck runs smoothly today and for many years to come.